Frequently Asked Questions2024-09-10T06:32:23-05:00
Frequently Asked Questions

Picking the right packaging for your product involves a lot of info and dozens of important choices. That’s why we created this page and compiled the most helpful, relevant answers to questions that our customer service reps hear the most.

Frequently Asked Questions

Picking the right packaging for your product involves a lot of info and dozens of important choices. That’s why we created this page and compiled the most helpful, relevant answers to questions that our customer service reps hear the most.

YOU’VE GOT QUESTIONS? WE’VE GOT ANSWERS!

FAQs for Hawk Packaging Products

1. How Do Hawk’s Prices Compare To Other Leading Packaging Suppliers?2024-07-09T10:06:43-05:00

Hawk offers the most competitive rates you’ll find, while maintaining industry-leading quality. Over nearly 10 years in business, we’ve had the opportunity to bid against nearly every packaging supplier in the country and our prices are nearly impossible to beat. Our efficiency, use of technology, low defect rates, and outstanding team allow us to control our overhead and pass the savings along to you.

2. What Is The Standard Lead Time For Custom Pouches?2024-07-09T10:06:55-05:00

Our lead time for custom pouches with standard shipping (included at no extra cost) is 8 – 10 weeks from approved artwork to delivery at your door. You can also expedite any portion of your order to arrive in 4 – 6 weeks if you need bags sooner.

3. How Does Hawk Ensure The Quality Of My Packaging?2024-07-09T10:07:07-05:00

We have developed a proprietary 42-point quality inspection system, resulting in the lowest defect rates in the industry. This is why our customer retention is 94%! From the day we receive your artwork to the moment we ship your packaging, every aspect is meticulously managed. We pride ourselves in attention to detail and spot-on color matching. In the extremely rare event that something does go wrong, our sole aim is to fix it for you as quickly as possible to minimize any inconvenience. We truly stand behind our work.

4. Can Hawk Replicate My Bags And Match The Quality Of My Current Packaging?2024-07-09T10:07:18-05:00

Yes, we can match or even improve the quality of your current packaging! We can always match colors, sizes, and materials. Often times, we can also improve your print quality or suggest a material that works better for your product.

5. Does Hawk Offer Any Guarantees Or Warranties On Their Packaging?2024-07-09T10:07:31-05:00

Yep! We guarantee the quality of any packaging we produce for you. Our 42-point inspection system helps us catch mistakes and fix them before they can become an issue for you. In the rare occasion where something slips through the cracks, you can rest assured that we will always accountability and do everything in our power to get you what you need on time. Our goal is to have you as a customer for the lifetime of your business.

6. How Can I Be Sure That My Packaging Will Fit My Product?2024-07-09T10:06:31-05:00

If your existing packaging is the right fit, we’ll simply match the dimensions. If you need to make adjustments or develop a new size for your product, our design team will work closely with you to create a custom solution, ensuring a perfect fit. Our team is here to help and guide you through this process at no additional cost.

7. What Kind Of Support Does Hawk Provide During The Design And Development Process?2024-07-09T10:08:26-05:00

Our highly experienced design team will guide you from initial concept to final production, to make sure that your packaging matches your vision and meets your needs. We can develop custom sizes, provide templates for your artwork, consult on materials and features, help you select colors, produce printed prototype samples, and more. We’re here to make the process simple and enjoyable for you.

8. Do You Offer Eco-Friendly Packaging Options?2024-07-09T10:08:59-05:00

We offer a variety of eco-friendly options including recyclable and compostable bags. We’re also working to develop new sustainable packaging solutions to help you reduce your environmental footprint, while maintaining product integrity.

9. How Do You Handle Large Or Rush Orders?2024-07-09T10:09:18-05:00

We have scalable production capabilities to handle large orders efficiently, and we offer rush services to meet tight deadlines without compromising quality.

10. What Additional Services Does Hawk Provide?2024-07-09T10:12:33-05:00

We are a full service packaging supplier and we’re happy to assist you in material selection, bag style selection, feature selection, creating custom templates (die lines), prototyping, and more. We also handle all logistics to your door and we’re here to assist with any questions after you receive your bags. If you need anything packaging related just ask, and we’re here to help.

11. What Type Of Printing Does Hawk Use?2024-07-09T10:15:12-05:00

We use rotogravure printing, which produces the highest quality images in the industry. Our industrial printing machines are set up to run a maximum of 9 colors. Using CMYK, Pantone, or a combination of the two, we can print any design you create with pinpoint accuracy and sharpness. We print smooth gradients, vivid photographs, and small details with remarkable accuracy.

12. What Type Of Pantones Should I Select When Designing My Artwork?2024-07-09T10:15:37-05:00

You’ll want to select “C” Pantones (coated) when printing on plastic, or “U” Pantones (uncoated) when printing directly on paper. If you’re unsure, just ask and we can confirm for you.

13. Do You Offer High Barrier Materials For Maximum Shelf Life?2024-07-09T10:16:19-05:00

Absolutely. We have an extensive selection of materials to choose from including clear, metallized, or white high barrier films. These can be used to produce any type of bags including Stand Up Pouches, Flat Pouches, Side Gusset Bags, Flat Bottom Bags, and more.

14. What Types Of Packaging Does Hawk Offer?2024-07-09T10:16:56-05:00

We produce high quality flexible packaging in any style. This includes: Stand Up Pouches (any gusset type), Flat Pouches (2 Side Seal or 3 Side Seal), Side Gusset Bags, Quad Seal Bags, Flat Bottom Bags, Fin Seal Pouches, Bar Wrappers, Custom Shaped Pouches, Spout Pouches, Produce Bags, Child Resistant Bags, and Roll Stock Film.

15. What Is Your Minimum Order Quantity?2024-07-09T10:17:26-05:00

Our minimum order quantity for all custom bags and pouches is 5,000 units per SKU. Pricing improves considerably at the 10,000 and 25,000 per SKU quantities. Once we review your requirements, we will provide pricing at different quantity levels to help you find the quantity that fits your needs and budget.

16. Where Do You Ship?2024-07-09T10:17:50-05:00

We’re proud to serve our customers across the entire United States and Canada. We do not ship outside of these areas.

Hawk Packaging Tall Image1 Smaller

YOU’VE GOT QUESTIONS? WE’VE GOT ANSWERS!

FAQs for Hawk Packaging Products

1. How Do Hawk’s Prices Compare To Other Leading Packaging Suppliers?2024-07-09T10:06:43-05:00

Hawk offers the most competitive rates you’ll find, while maintaining industry-leading quality. Over nearly 10 years in business, we’ve had the opportunity to bid against nearly every packaging supplier in the country and our prices are nearly impossible to beat. Our efficiency, use of technology, low defect rates, and outstanding team allow us to control our overhead and pass the savings along to you.

2. What Is The Standard Lead Time For Custom Pouches?2024-07-09T10:06:55-05:00

Our lead time for custom pouches with standard shipping (included at no extra cost) is 8 – 10 weeks from approved artwork to delivery at your door. You can also expedite any portion of your order to arrive in 4 – 6 weeks if you need bags sooner.

3. How Does Hawk Ensure The Quality Of My Packaging?2024-07-09T10:07:07-05:00

We have developed a proprietary 42-point quality inspection system, resulting in the lowest defect rates in the industry. This is why our customer retention is 94%! From the day we receive your artwork to the moment we ship your packaging, every aspect is meticulously managed. We pride ourselves in attention to detail and spot-on color matching. In the extremely rare event that something does go wrong, our sole aim is to fix it for you as quickly as possible to minimize any inconvenience. We truly stand behind our work.

4. Can Hawk Replicate My Bags And Match The Quality Of My Current Packaging?2024-07-09T10:07:18-05:00

Yes, we can match or even improve the quality of your current packaging! We can always match colors, sizes, and materials. Often times, we can also improve your print quality or suggest a material that works better for your product.

5. Does Hawk Offer Any Guarantees Or Warranties On Their Packaging?2024-07-09T10:07:31-05:00

Yep! We guarantee the quality of any packaging we produce for you. Our 42-point inspection system helps us catch mistakes and fix them before they can become an issue for you. In the rare occasion where something slips through the cracks, you can rest assured that we will always accountability and do everything in our power to get you what you need on time. Our goal is to have you as a customer for the lifetime of your business.

6. How Can I Be Sure That My Packaging Will Fit My Product?2024-07-09T10:06:31-05:00

If your existing packaging is the right fit, we’ll simply match the dimensions. If you need to make adjustments or develop a new size for your product, our design team will work closely with you to create a custom solution, ensuring a perfect fit. Our team is here to help and guide you through this process at no additional cost.

7. What Kind Of Support Does Hawk Provide During The Design And Development Process?2024-07-09T10:08:26-05:00

Our highly experienced design team will guide you from initial concept to final production, to make sure that your packaging matches your vision and meets your needs. We can develop custom sizes, provide templates for your artwork, consult on materials and features, help you select colors, produce printed prototype samples, and more. We’re here to make the process simple and enjoyable for you.

8. Do You Offer Eco-Friendly Packaging Options?2024-07-09T10:08:59-05:00

We offer a variety of eco-friendly options including recyclable and compostable bags. We’re also working to develop new sustainable packaging solutions to help you reduce your environmental footprint, while maintaining product integrity.

9. How Do You Handle Large Or Rush Orders?2024-07-09T10:09:18-05:00

We have scalable production capabilities to handle large orders efficiently, and we offer rush services to meet tight deadlines without compromising quality.

10. What Additional Services Does Hawk Provide?2024-07-09T10:12:33-05:00

We are a full service packaging supplier and we’re happy to assist you in material selection, bag style selection, feature selection, creating custom templates (die lines), prototyping, and more. We also handle all logistics to your door and we’re here to assist with any questions after you receive your bags. If you need anything packaging related just ask, and we’re here to help.

11. What Type Of Printing Does Hawk Use?2024-07-09T10:15:12-05:00

We use rotogravure printing, which produces the highest quality images in the industry. Our industrial printing machines are set up to run a maximum of 9 colors. Using CMYK, Pantone, or a combination of the two, we can print any design you create with pinpoint accuracy and sharpness. We print smooth gradients, vivid photographs, and small details with remarkable accuracy.

12. What Type Of Pantones Should I Select When Designing My Artwork?2024-07-09T10:15:37-05:00

You’ll want to select “C” Pantones (coated) when printing on plastic, or “U” Pantones (uncoated) when printing directly on paper. If you’re unsure, just ask and we can confirm for you.

13. Do You Offer High Barrier Materials For Maximum Shelf Life?2024-07-09T10:16:19-05:00

Absolutely. We have an extensive selection of materials to choose from including clear, metallized, or white high barrier films. These can be used to produce any type of bags including Stand Up Pouches, Flat Pouches, Side Gusset Bags, Flat Bottom Bags, and more.

14. What Types Of Packaging Does Hawk Offer?2024-07-09T10:16:56-05:00

We produce high quality flexible packaging in any style. This includes: Stand Up Pouches (any gusset type), Flat Pouches (2 Side Seal or 3 Side Seal), Side Gusset Bags, Quad Seal Bags, Flat Bottom Bags, Fin Seal Pouches, Bar Wrappers, Custom Shaped Pouches, Spout Pouches, Produce Bags, Child Resistant Bags, and Roll Stock Film.

15. What Is Your Minimum Order Quantity?2024-07-09T10:17:26-05:00

Our minimum order quantity for all custom bags and pouches is 5,000 units per SKU. Pricing improves considerably at the 10,000 and 25,000 per SKU quantities. Once we review your requirements, we will provide pricing at different quantity levels to help you find the quantity that fits your needs and budget.

16. Where Do You Ship?2024-07-09T10:17:50-05:00

We’re proud to serve our customers across the entire United States and Canada. We do not ship outside of these areas.

Hawk Packaging Tall Image1 Smaller

Not Sure Which Packaging to Choose?

call us: (877) 319-6411

Not Sure Which Packaging to Choose?

call us: (877) 319-6411

Get in Touch Today!
Get in Touch Today!
Stephanie Williams Oh-Mazing Food
“Exactly as I Wanted!”

The expedited portion arrived and they look great. The matte finish on the upper section is exactly as I wanted!

Stephanie Williams | Oh-Mazing Foods

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